Jonathan Lin
UPDATE: This website is currently undergoing a major revamp, so please take it with a pinch of salt—it dates back to 2017 and is more UI-focused, which is no longer my primary focus. I’m now prioritising UX and UCD practices in my career direction. Please share this context as appropriate.
I have compiled a case study, showcasing one of the proudest achievements in my UX Design career. It highlights the end-to-end redesign of the 'Billings' page, a feature used by millions of BT/EE customers. I understand this design was also adapted for the EE billing page. Please let me know who and which email to send this to.
Senior UX Designer | Passionate about creating intuitive, user-centred designs that balance business goals with a seamless user experience. I transform complex problems into accessible, impactful solutions. Focused on aligning technology with human needs to deliver products that engage and empower users.



Zynstra
Zynstra’s unique software delivers enterprise grade hybrid IT as a service, enabling customers to choose the right blend of local and cloud IT to scale with their business, without the need for upfront capital costs or expensive future upgrades.
A work in progress for the new Zynstra website.
I worked on the visual layout, basic UX including wireframes and heavy on UI.

