Jonathan Lin
UPDATE: This website is currently undergoing a major revamp, so please take it with a pinch of salt—it dates back to 2017 and is more UI-focused, which is no longer my primary focus. I’m now prioritising UX and UCD practices in my career direction. Please share this context as appropriate.
I have compiled a case study, showcasing one of the proudest achievements in my UX Design career. It highlights the end-to-end redesign of the 'Billings' page, a feature used by millions of BT/EE customers. I understand this design was also adapted for the EE billing page. Please let me know who and which email to send this to.
Senior UX Designer | Passionate about creating intuitive, user-centred designs that balance business goals with a seamless user experience. I transform complex problems into accessible, impactful solutions. Focused on aligning technology with human needs to deliver products that engage and empower users.
Three Mobile UK
Challenging and changing mobile
We want to make life easier for our customers by helping them get the most out of their mobile devices, offering real value from the services we provide and by removing the barriers that frustrate them. Since our launch in 2003, we have done things differently to other mobile operators.
I had the privilege to design the infographics for Three Mobile UK's history of Samsung Galaxy phone from S to the launch of the S5.
