Jonathan Lin
UPDATE: This website is currently undergoing a major revamp, so please take it with a pinch of salt—it dates back to 2017 and is more UI-focused, which is no longer my primary focus. I’m now prioritising UX and UCD practices in my career direction. Please share this context as appropriate.
I have compiled a case study, showcasing one of the proudest achievements in my UX Design career. It highlights the end-to-end redesign of the 'Billings' page, a feature used by millions of BT/EE customers. I understand this design was also adapted for the EE billing page. Please let me know who and which email to send this to.
Senior UX Designer | Passionate about creating intuitive, user-centred designs that balance business goals with a seamless user experience. I transform complex problems into accessible, impactful solutions. Focused on aligning technology with human needs to deliver products that engage and empower users.



D&B Academy of Performing Arts
D&B are absolutely passionate about providing opportunity to children and young adults of all ages and backgrounds.
Since establishing D&B in 1988, what started as a part time theatre school, has grown into a highly regarded establishment - D&B Academy of Performing Arts. It encompasses three strands: D&B School of Performing Arts, D&B Theatre School and D&B Management.
Picking up from a previous Creative Director for this project. Working closely with the developer and managing partner of the design agency.
They were open to explore different design elements in terms of UI. I had the opportunity to work on the visuals, layout and UI.

