Jonathan Lin
UPDATE: This website is currently undergoing a major revamp, so please take it with a pinch of salt—it dates back to 2017 and is more UI-focused, which is no longer my primary focus. I’m now prioritising UX and UCD practices in my career direction. Please share this context as appropriate.
I have compiled a case study, showcasing one of the proudest achievements in my UX Design career. It highlights the end-to-end redesign of the 'Billings' page, a feature used by millions of BT/EE customers. I understand this design was also adapted for the EE billing page. Please let me know who and which email to send this to.
Senior UX Designer | Passionate about creating intuitive, user-centred designs that balance business goals with a seamless user experience. I transform complex problems into accessible, impactful solutions. Focused on aligning technology with human needs to deliver products that engage and empower users.



D&AD Student Awards 2009 - Graphic Design brief - Homebase
Working in a team of two, the idea behind creating this packaging was to create a format that can be made utilising biodegradable fibre husk that come in sheet forms. This than can be folded into a water tight package that contains all relevant information and materials.
The visual graphics were kept simple so as to create maximum effect with the bold use of typography and structure and the product image was kept to a single one. The isolated image also shows boldness and simplicity.
We maintained this stance of simplicity and clarity with information for two reasons, that the packaging should be cost effective in printing and production. When it comes to printing, the ink dyes to be used are vegetable based dyes on the biodegradable husk. These dyes are biologically friendly and do not cause harm to the environment.
When the packaging is opened it will biodegrade and decompose after 4–5 months which gives enough time for the seeds to be sown and the product placed in its appropriate environment.

